Exporting RootCause Errors to Jira

Jira is the largest issue tracking and project management software. This is why we have an export option to bring RootCause error reports over to Jira easily. This feature is currently available in our Business and Enterprise plans. Enable the … Continue Reading

GDPR – Terms of Service Updated

As part of our commitment to the new GDPR legislation, we have now updated our Privacy Policy and our Terms of Service. We have also added a Data Processing Agreement describing how we process personal data when you use RootCause. … Continue Reading

Announcing the new GitHub integration

GitHub is the largest code host in the world, with 20+ million users. It’s also the place where the open source community offers access to most of its projects. We have had plenty of requests for GitHub integration and today … Continue Reading

Use Case: Recording Video Of Failing Test Cases With RootCause

One tricky thing when writing application tests is to deal with flaky tests that sometimes fail without any changes made. Such test failures are usually the result of a race condition in the code base or in the test code. … Continue Reading

Capturing errors while offline

Recently we received a few requests for handling offline errors, and today we’re announcing that this feature has landed in RootCause. You can now setup RootCause to capture javascript errors that happen while the browser is disconnected. Most applications don’t … Continue Reading

Using Source Maps in RootCause

We are happy to report that we recently added support for source maps in RootCause. This means you can now see the original file in which an error happened, and not have to look through huge compressed / minified files … Continue Reading

Welcoming Andrey Kozlov To The RootCause Team

Hello, everyone! I’m Andrey Kozlov, a full stack developer and I recently joined Bryntum to work on the RootCause product. In my past I’ve worked a great deal with javascript, and I’ve been using Ext JS since 2007. In my … Continue Reading

RootCause feature plans updated

We have worked hard the past six months to add the most vital debugging features to RootCause. The unique set of capabilities will help you monitor, reproduce and fix bugs in your web applications with very little effort. In case … Continue Reading

Recording And Replaying Ajax Responses with RootCause

Summer break is over and the RootCause team is back to business! Recently I added a frequently requested and major feature to RootCause: The ability to record and replay AJAX requests/responses during your user’s sessions. By Ajax, I mean the … Continue ReadingContinue Reading

Recording Videos Of User Sessions With RootCause

We’ve been working hard recently to add a new big feature to RootCause: video recording of user sessions. With this feature you can record a video of the user activity and watch it later to see what triggered a bug. … Continue Reading